Author: Kathy Baka

Good help can be hard to find! Bad help is plentiful, but the good stuff is not. Ever wonder why the gurus are too busy to answer your questions? Stay tuned.
There really aren't that many talented problem solvers around. Becoming a great problem solver requires much training and experience. Not everyone is mentally equipped to walk that road. Not everyone that can walk that road chooses to.
The solvers that exist are greatly in demand. Understanding how things work, and how to fix them when they don't, is a huge advantage when there is a need to get things done. A guru is always a good thing to have around. There are more problem solver slots than there are solvers to fill them.
Too many gurus are trying to be managers. Many businesses that value problem solvers don't value them enough to give them good career paths. This means that those that seek advancement often move from problem solving jobs to management jobs.
Of course, it is important to distinguish between the gurus of management and the gurus of technology. It is a good thing for management problem solvers to have management jobs, because that is where they can best use their superior understanding of management. The problem is more with technology problem solvers taking management jobs. This can be a positive move in some cases, but most of the time this just keeps the solver from doing what they do best.
Sometimes people will tie up a guru's time when they could probably solve the problem themselves. This can happen when someone's self-image does not reflect their true problem solving ability. In other cases, someone who could solve a problem calls on a problem solver out of habit, or simply because the solver can solve the problem more quickly.
Formation of a help desk organization can result in problem solvers being used more effectively. They can be assigned to the help desk and classified according to level of problem solving ability. An intake or triage person at the help desk can take a quick look at incoming problems and assign them to the appropriate level of solver. Problem tracking and queuing applications can help keep things under control. Instead of the help desk, maybe it should be called the guru desk.
A simpler solution would be to grow more gurus, if such a thing can be done. Training, and possibly apprenticeship programs can help to develop new solvers. Publicly recognizing the value of good problem solving could motivate more people to take that path. It can also help keep the good solvers around, as it could make the prospect of shopping for a better job less appealing
Article Source: http://www.articlesbase.com/marketing-tips-articles/do-the-gurus-really-help-4259550.html
About the Author

Get more information on building your business using what the most successful internet marketers use, and the best systems to help you build your business, check out http://www.profits2wealth.com
Yours Truly,
Kathy Baka